Falkirk Wheel tourism destinations

The Falkirk Wheel (half way between Edinburgh and Glasgow) is the world’s only rotating boat lift, connecting two canals, one 27 metres above the other. Visitors can take journey to the upper level of the wheel in a boat before going on a short trip and returning back down again. Scottish Canals commissioned ATS Heritage to write and produce an audio commentary to play inside the boat, describing why the Falkirk Wheel is there, how it works and the setting it in the local landscape. We also delivered training at the site to help boat skippers think again about the visitor experience and the role audio plays in that, alongside their own individual, personalised talks to customers.